Agree to the Terms of Service
Please read and knowledge the scope of work below by
checking the boxes next to each statement.
Read our full terms of service.
Included
Not Included
Content Phase
- 30-minute consultation with a staff content writer to help you get started with organizing your content
- 1 round of proofreading for basic spelling and grammar with a staff content writer
- Website content template .docx to help you get started
Content must be final before kick-off meeting.
Content Phase
- Content writing assistance or copywriting
- Rewriting or copyediting
- Brand messaging or tagline development
- Writing for keywords
Design Phase
- Kick-off meeting with a design team member and your Client Success Manager
- Design consultation at kick-off about how to update the template to match your company's style and personality
- Custom colors
- Fonts from our extensive font library
- Icons from our extensive icon library
- Stock photography from our extensive photo library
- One design concept using our standard template wireframe
- Interactive design mock-up to review
- Three (3) rounds of design review
- Minor content changes accepted during the first round of design review
- Design meeting walk-through for your first round of review, email reviews thereafter.
- Full-width or two column page layouts
- Side-bar layout for Contact Us page
Only minor content changes are acceptable during the first round of design review. All other changes to content must be reserved for post-website launch support.
Design Phase
- Logo design, logo redesign or modifications
- Visual brand strategy
- Custom icons
- Photoshopping images
- Custom website wireframes
- Template customization
- Infographic design
- Print design
- Custom page layouts or mixed column layouts
- Custom photography
- Video production or editing
Development Phase
- One (1) round of development
- Live review (1 hour) with your Client Success Manager of finished website before launch
- Up to three (3) third-party embedded tools
- Buttons that link to third-party websites
- Template blog
- One (1) technology consultation, if necessary, to review questions regarding email, domain names and current server settings (30 minutes)
- One (1) standard contact form
- One (1) Google Map
- One (1) Image Gallery
- Social media icons linked to your accounts
- Basic events calendar
- Mobile-friendly "hamburger" navigation menu
- Mobile-responsiveness on all phone, tablet and desktop screen sizes
- Quality assurance testing on all major browsers (not included Internet Explorer)
- Importing blog content from client-provided XML file
- Video background on homepage hero-image area
Content changes are not accepted during development but can be submitted via support tickets after the site is launched.
Development Phase
- Custom animation or haptics
- Custom navigation menu
- Special function development
- E-Commerce integration (link to third-party can be included)
- E-Payment Set-Up (link to third party can be included)
- Custom event calendars or calendars with special functions
- Custom intake forms
- Setting-up email
- Setting-up marketing email databases
- API connections with third-party tools
- Custom blog set-up
- Accessibility compliance guarantee
- Database integrations
- Importing or exporting content from another website
- Video hosting or editing
- Domain name transfer assistance
- Technical support for an older website
- Email set-up or maintenance
Changes to the approved design during development review will result in additional hourly charges at $150.00/hour.
Hosting and Maintenance Phase
- Secure, up-to-date server environment (99% uptime)
- Daily plugin updates
- Daily back-ups
- Ticket system with a service level agreement
- Wordpress updates
- Theme updates
- Security updates
- Template privacy policy and contact policy
- Template cookie acceptance policy and pop-up
- Up to One (1) one-hour of small changes (Hour does not roll over)
Hosting and Maintenance Phase
- Third-party system updates
- Technical support for email or domain name issues
- SEO work
- Content writing or blog writing
- Web design work
- Custom development work
- Any marketing or website work that requires an expert consultation